Disclaimer and Privacy Policy
Yugen Holistic Healing
1. Disclaimer
The contents of this website and the services provided herein are intended solely for informational and spiritual wellness purposes. Yugen Holistic Healing (hereinafter referred to as “the Establishment”) offers complementary and alternative healing modalities that include, but are not limited to, Reiki Healing, Chakra Balancing, Past Life Healing, Crystal Therapy, Aura Scanning, Vastu Energy Alignment, Akashic Intelligence, and Intuitive Spiritual Counseling.
The Establishment expressly disclaims any and all liability arising directly or indirectly from the use of its services as a substitute for professional medical, psychiatric, psychological, or legal advice, diagnosis, or treatment. No information on this website shall be construed as an attempt to offer or render a medical opinion or otherwise engage in the practice of medicine.
Clients are advised to consult with a licensed physician, psychiatrist, psychologist, or healthcare provider for all medical conditions, emergencies, or concerns.
2. Limitation of Liability
While reasonable care has been taken in the preparation of the content on this website and in the delivery of services, the Establishment, its proprietors, affiliates, and representatives shall not be held responsible for any loss, damage, injury, or inconvenience, whether direct or consequential, arising from:
- The interpretation or use of any information presented;
- Participation in any healing session, workshop, or consultation;
- Use of products or tools recommended or offered;
- Technical issues or unauthorized access to communication platforms such as WhatsApp or email.
3. No Professional-Client Relationship Established
The use of this website or engagement with the Establishment does not, under any circumstances, establish a professional relationship of a medical, legal, or fiduciary nature. Any such relationship shall only arise from an express written agreement executed by both parties.
4. Eligibility and Consent
Services offered are available to individuals who are eighteen (18) years of age or older. For minors, prior written consent of a parent or legal guardian is mandatory. By availing any service, the client affirms their legal capacity to consent and agrees to the terms herein.
5. Remote Session Communication and Risks
The Establishment may provide remote sessions via digital communication tools such as WhatsApp, Zoom, or similar platforms. Clients acknowledge:
- Such sessions are not governed under the Telemedicine Practice Guidelines issued by the Ministry of Health and Family Welfare, Government of India.
- There are inherent risks associated with electronic communications, and the Establishment shall not be held liable for any data breaches, message delays, or miscommunications resulting therefrom.
6. Data Privacy and Protection
In accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, the Establishment provides the following disclosures:
6.1 Data Collection
We may collect personally identifiable information including, but not limited to:
- Full name, contact details, date of birth
- Spiritual or healing preferences voluntarily shared
- Session feedback or intake forms
6.2 Purpose of Use
Data collected shall be used solely for:
- Booking and conducting healing sessions;
- Providing follow-up communication and insights;
- Informational updates and service improvements.
6.3 Security of Information
We implement reasonable security practices, including encrypted storage, restricted access, and confidentiality agreements with authorized personnel.
6.4 Client Rights
Clients shall have the right to:
- Access or rectify their data upon written request;
- Withdraw consent for data usage (which may affect the provision of services);
- Request deletion of their stored information;
- File a grievance via the designated contact provided herein.
7. Intellectual Property
All content displayed on this website, including but not limited to, text, images, videos, logos, designs, blog posts, and testimonials, shall remain the exclusive intellectual property of Yugen Holistic Healing unless stated otherwise. Any unauthorized use, reproduction, or distribution shall attract appropriate legal action under the Copyright Act, 1957.
8. Use of Healing Tools and Products
Tools such as crystals, incense, oils, or other items recommended or offered are to be used solely for spiritual enhancement purposes. The Establishment shall not be held responsible for any allergic reaction, misuse, or consequential damage resulting from product use. Clients are advised to consult a medical professional before using any product, particularly during pregnancy, lactation, or concurrent medication.
9. Spiritual Neutrality and Ethics
Yugen Holistic Healing does not promote, endorse, or align itself with any particular religion or sectarian belief system. Services are delivered in a spiritually neutral, inclusive, and non-discriminatory manner. Ethical conduct, informed consent, and client dignity are paramount in all interactions.
10. Emergency Situations
The Establishment does not provide emergency or crisis support. In cases of medical emergencies, mental health crises, or suicidal ideation, clients are urged to immediately contact the nearest hospital, emergency helpline, or licensed healthcare provider.
11. Refunds, Cancellations, and Consumer Rights
Yugen Holistic Healing adheres to the principles of the Consumer Protection Act, 2019. Clients are advised to:
- Provide at least 24 hours’ notice for cancellations or rescheduling;
- Note that refunds shall be governed by the Establishment’s internal policies and evaluated on a case-by-case basis.
Any consumer grievance may first be addressed internally. In case of unresolved disputes, parties may exercise their legal remedies through the appropriate jurisdictional consumer court or forum.
12. Force Majeure
The Establishment shall not be held liable for any failure to perform its obligations where such failure arises due to circumstances beyond its reasonable control, including but not limited to: natural disasters, pandemics, strikes, telecommunication breakdowns, internet outages, or practitioner unavailability due to health reasons.
13. Jurisdiction
All legal matters arising out of this Disclaimer & Privacy Policy shall be governed by the laws of India. The courts of Mumbai, Maharashtra, shall have exclusive jurisdiction.
14. Grievance Officer and Contact Information
For any queries, concerns, or complaints regarding this disclaimer or privacy policy, please contact:
Grievance Officer: [Name of Authorized Representative]
Email: [Insert Email ID]
By continuing to use this website or engaging with our services, you confirm that you have read, understood,
and agreed to all terms and conditions laid out in this Disclaimer and Privacy Policy.